ResidentPortal
Give your residents 24/7 access to pay rent, submit work orders, and find out what’s going on in the community.
Foster a community of happy residents
A resident CRM
You can post surveys, upcoming events, newsletters, and more. Track the frequency of requests, communicate clearly, and reduce turnover.
Eliminate data entry
Payments and work orders submitted online are immediately posted to your accounting or maintenance system.
Convenience for residents
Give your residents 24/7 access to view documents, check out community information, pay rent, and create community events.
Customize your portal
Add messages that display when your residents log in. Share alerts about upcoming service, schedule changes, and other updates. Residents can review electronic documents right in ResidentPortal.
Community tools for residents
Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. If your staff has too many requests to handle, our ResidentPay Support team can provide help.
Convenience your residents will love
ResidentPortal helps your residents stay connected and feel like part of the community.
Entrata's ResidentPortal is a powerful tool that transforms the resident experience while streamlining operations for property managers. It provides a convenient, self-service platform for residents to pay rent, submit maintenance requests, communicate with property staff, and access important documents. By empowering residents to manage their accounts online, ResidentPortal reduces the burden on property management staff and frees up valuable time.
For property managers, ResidentPortal offers a centralized hub for managing resident information, tracking communication, and automating key tasks. It simplifies rent collection, streamlines maintenance workflows, and improves overall operational efficiency. The portal also provides valuable insights into resident behavior and preferences, allowing property managers to tailor their services and communications for enhanced resident satisfaction.
With its user-friendly interface and comprehensive features, ResidentPortal is an essential tool for any property management company looking to elevate the resident experience, improve operational efficiency, and foster a thriving community.
An award-winning platform for property owners and operators
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