Product Updates
Entrata's latest release enhances the operating system with tools to help elevate the resident experience by driving property operations efficiency. This release brings hundreds of new product features, along with improved usability and reduced friction across the entire platform.
October 2024
ELI+
For companies wanting to drive even more efficiency for their teams, ELI+ provides premium AI modules that can facilitate end-to-end automation. Leveraging the Entrata OS and its single data layer, ELI+ truly enables end-to-end workflow automation and can easily switch between different types of prospect and resident conversations.
Procure to Pay
Entrata’s Procure to Pay solution streamlines the entire process, saving you time and increasing efficiency. Users can find exactly what they need, place orders with compliant vendors, and handle payments all within Entrata, making it a seamless experience.
- Punchout Catalog Purchasing
- Full-Service Vendor Credentialing & Compliance
- Invoice Processing
- Bill Pay
Homebody Rewards
Homebody Rewards is a new loyalty program that rewards residents for things like paying rent on time, signing a new lease, setting up autopay, and more. For properties, Homebody Rewards serves as a differentiator to help attract and retain quality residents, incentivize positive resident behaviors, and reduce operating costs.
Release Highlights
Key features & enhancements
ELI Floor Plan Tagging
Customers can now use Entrata Layered Intelligence to generate high-quality Search Engine Optimization (SEO) terms for floor plan tagging. It can auto-generate media image metadata like alt text, caption text, and image descriptions with just the click of a button.
Lead to Lease Intelligence
A new analytics package gives detailed insights into every step of the leasing process – from initial lead, all the way through the leasing journey and approved leases. Property managers can see beyond lead sourcing data to get a clear picture of where their true ROI is coming from.
Lease Progress Tracker
Once a prospect has started their application, they can now see a progress tracker for each stage of the application, screening, and leasing process. This allows applicants to clearly see when they are required to take action to continue in the process and what to expect for the next step.
Rent Calculator
When choosing a floor plan or unit on ProspectPortal websites, prospects can click a calculator icon to view all of the rent, deposits, and other required fees. Properties have total flexibility to precisely control what is included in advertised rent, while still being transparent.
Revenue Intelligence - Renewals Dashboard
Revenue Intelligence customers can now access a new renewals dashboard that offers intuitive navigation and prominent KPIs to help them generate renewals and manage lease expirations and renewal offers.
ESG Dashboard
A new ESG dashboard is available for Utilities customers to help them stay compliant and view all their ESG data and analytics in one place within Entrata.
One-tap Pay
The ResidentPortal app now includes a new One-tap Pay (OTP) workflow to make it faster and easier for residents to make their payments.
Digital Wallet
Residents with iOS devices will now be able to easily submit payments in ResidentPortal via Apple Pay from their digital wallet.
ELI Translations
Using ELI Essentials, residents can now quickly and easily translate Maintenance Technician notes on a work order in the ResidentPortal app from Spanish to English (and vice versa).
Affordable - TRACS Editor
A new TRACS file editor is available to save time and eliminate costly errors. This new workflow allows users to make corrections directly within the submission process, ensuring accuracy and alignment with contract administrator’s feedback.
Snappt Screening Enhancements
New screening enhancements trigger Snappt Document Verification if VOI does not return a passing result. Snappt results will now show pay stub information in the Individual Results section of the Review Results window.
Biometric ID Verification
Users can now use text and facial recognition to confirm an applicant's identity and match it to the information provided on the application (like name and date of birth). This helps reduce the risk of fraud during the screening process.
