Product Updates
Entrata’s latest release continues to facilitate Autonomous Property Management® with tools that help elevate the resident experience by driving property operations efficiency. This release brings new product functionality, along with improved usability and reduced friction across the entire platform.
Maintenance AI
Transform maintenance requests into fast, accurate, and automated work orders. By collecting details through SMS or chat, triaging urgency, and preventing duplicates, Maintenance AI ensures issues are resolved more quickly and efficiently.
Facilities Pro
Entrata’s Facilities Pro is the next evolution in facilities management, combining AI, automation, and smarter workflows to help your team operate more efficiently, eliminate delays, and deliver a better resident experience.
Renewals Optimization
Renewals in Entrata just got a major upgrade. With a redesigned renewal offer, new renewal signaling, and enhancements to the Renewal Dashboard, it’s now easier to track resident intent, streamline renewal workflows, and improve overall retention visibility.
Homebody Guaranty
Homebody Guaranty helps properties widen their pool of qualified applicants by offering a guarantor waiver in place of a traditional guarantor, making it easier for applicants with limited credit history to qualify for a lease. Homebody Guaranty also gives property owners peace of mind with built-in insurance safeguards, ensuring properties are fully covered against potential resident defaults.
Key features & enhancements
Discover the latest tools, upgrades, and improvements designed to streamline workflows, boost efficiency, and elevate your property management experience.
Interactive Property Maps
2D/3D property maps automatically integrated into ProspectPortal.
Audience Builder
Advanced segmentation tool for resident and lead targeting.
AI Call Insights
Automated scoring and analysis of all leasing calls with smart scorecards.
Fee Transparency
Display third-party fees (utilities, deposits, insurance) across rent calculators, leases, renewals, and APIs.
Automated Rent Regulation
Automatic enforcement of rent stabilization rules during lease renewals in regulated markets.
Notice to Vacate in Renewals
Residents can submit move-out notices directly within the renewal workflow.
Early Renewal Signals
Renewal emails now let residents signal intent: likely to renew, undecided, or planning to move out.
Renewal Offer Preview
Teams can preview renewal PDFs before sending to residents.
Approval Routing Transparency
Full visibility into approval route conditions and initiators for every transaction.
Rejected Financial Move-Outs
Simplified resubmission process with rejection notes and preserved charges.
Bank Account Change Logs
Detailed audit trails for all bank account changes.
Company Reports Refresh
Redesigned reports with bulk actions, responsive filters, and a cleaner layout.
Enhanced PetScreening
Configurable compliance wall and guided workflows for pet approvals.
Affordable Content-Only Master Policy
New insurance option that provides residents with affordable personal property protection.
In-Lease Master Policy
Automates liability coverage enrollment directly into lease agreements.
Energy Benchmarking Dashboard
Integrated compliance dashboard for local and federal building performance standards.
Unified Utility Management
Utility workflows for all property types/verticals in one platform.
Broadband & Energy Offers
Entrata Offers promotes resident-facing broadband and energy services.
Renewals AI Offer Automation
AI-driven automation of renewal offers, responses, and selections.
New 8-Week Trends Forecasting
Forward-looking leasing demand and exposure forecasts in Revenue Intelligence.
Bulk Rate Publishing
Faster bulk publishing and real-time unit availability updates.
New BI Dashboards
Expanded Entrata BI dashboards for facilities, students, and utilities.
Digital Move-In/Out Checklists
Centralized digital checklists in Homebody RXP.
Amenify Lifestyle Services Partnership
On-demand home services integrated into Homebody RXP.
Homebody Rewards Enhancements
New ad hoc promo codes, birthday bonuses, and lower redemption thresholds.
Renters Insurance Easy Enroll
Modern, mobile-first renters insurance enrollment flow.
Student Wellness Resources
Embedded mental health and wellness content in Homebody RXP.
Student Bulk Unit Assignment Enhancements
Faster, more accurate BUA with pet data and renewal support.
Affordable Compliance Dashboards
Real-time visibility into HUD, LIHTC, and HOME compliance data.
Affordable Rules Engine
Configurable self-service compliance rules without any need for coding.
Certification Approval Routing Analytics
Real-time insights into certification workflow errors and delays.
HUD Special Claims Automation
Pre-populated forms and inspection integration for faster HUD claims.
HOME Program Support
Built-in HOME compliance for rents, income, and affordability periods.
Commercial Tenant Improvements
Command center for tenant improvement projects with budgets and milestones.
Commercial Tenant Portal
Redesigned commercial tenant portal with a streamlined dashboard.
Manufactured Housing Inventory
Module for full lifecycle tracking of manufactured homes.
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