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A full-service contact center for capturing calls and turning leads into leases.
Our agents handle more than 6 million calls every year, capturing guest cards, scheduling tours, and increasing leads.
Leasing Center uses the data you already have in Entrata. You’ll be in control of the customer experience with real-time access to property information and the option to customize your protocols for our leasing agents.
Redd™ Voice is the AI chatbot that functions as a leasing team’s assistant. It can answer basic leasing questions, confirm pricing and availability, and schedule apartment tours so you don’t have to.
When handled by one of our leasing agents, properties see over 30% of new leads convert to appointments. You can even see a net lease value of more than 5x the cost of the service.
Relax and let Entrata’s Leasing Center agents take and return calls for you. Watch prospects flow effortlessly from applications to lease agreements.
Spend less time gathering data and more time helping prospects and residents. Our agents meet your highest standards of customer care, so you can rest easy knowing your company is represented by the best leasing agents around.
Rental applications
Appointment scheduling
In-bound calls
Maintenance requests
Entrata's Leasing Center is a valuable tool for property managers looking to streamline their leasing process and capture more leads. The service acts as a full-service contact center, handling everything from initial inquiries to scheduling tours, essentially ensuring that no lead falls through the cracks. With Leasing Center, property managers can rely on a team of experienced agents to handle incoming calls, capture guest cards, and ultimately convert a higher percentage of leads into appointments.
The benefits of using Leasing Center are numerous. Firstly, it frees up property managers to focus on other essential tasks, such as managing resident relationships and overseeing property maintenance. By entrusting lead management to Entrata's team, property managers can save valuable time and resources. Secondly, Leasing Center's professional agents are skilled in converting leads into appointments, resulting in a higher conversion rate and increased occupancy for the property. Statistics show that properties using Leasing Center see over 30% of new leads convert to appointments, demonstrating the effectiveness of this service.
In addition to Leasing Center, Entrata offers a suite of property management software solutions designed to further enhance efficiency and resident satisfaction. These tools can help property managers streamline operations, automate tasks, and improve communication with residents. By utilizing Entrata's comprehensive suite of services, property managers can optimize their leasing process, improve occupancy rates, and enhance the overall resident experience
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