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Entrata Blog

News, insights, and perspectives on tech, trends, and multifamily housing—from the people behind Entrata.

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Spotlight on Well-being: Key Takeaways from the Resident Experts Webinar with Jennifer Cassidy

In a recent installment of Entrata's Resident Experts webinar series, Virginia Love, Industry Principal at Entrata, welcomed Jennifer Cassidy, President of Property Operations and Experience at Cardinal Management Group. Cassidy, a seasoned leader with over two decades in the student housing industry, is renowned for her focus on driving revenue, maximizing expense efficiencies, and building long-term asset value.

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Compliance Update: 2025 Fee Transparency Legislation

Across the country, lawmakers are focused on housing affordability and tenant protections. One of the top issues is fee transparency in rental housing. For owners and operators of apartment communities, this means rules and regulations on how both mandatory and optional fees are disclosed to prospective renters. In this post, we highlight fee transparency laws passed so far in the 2025 legislative session.

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Is Your Tech Stack Sabotaging Resident Satisfaction?

Investing in property management software is a high-stakes game. You're looking for solutions that boost efficiency, cut costs, and ultimately drive revenue – all while keeping your residents and prospects happy. But what happens when the very technology you hoped would streamline operations ends up creating friction and frustration for the people you serve?

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Elevating the Resident Experience by Delivering Value

For most residents, rent represents their most significant monthly expense. In a competitive rental market, simply providing an apartment isn't enough. Residents are increasingly seeking communities that offer tangible value beyond the four walls of their unit – services that simplify their lives, save them money, or even help them build their future.

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Elevating Resident Experience Through Streamlined Service

While clear communication lays the groundwork for a positive resident relationship, the true test often comes when things go wrong. For multifamily businesses, the efficiency and effectiveness of handling maintenance and repairs can be a major deciding factor in whether a resident chooses to renew their lease.

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Elevating Resident Experience Through Seamless Communication

In today's digital age, residents expect a seamless and convenient experience when engaging with property management. They want an experience that mirrors the ease of interacting with online giants like Amazon. For multifamily businesses, meeting these expectations hinges on embracing technology that fosters strong resident relationships from move in to move out.

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Webinar Recap: Decoding Gen Z - What Their Rental Choices Reveal

Entrata recently hosted a webinar about the defining characteristics of Gen Z, that massive generation born between 1997 and 2012, and how those characteristics impact their decision on whether or not to rent. The sheer size and diversity of this group – the largest, most ethnically diverse, and most educated generation yet – sets the stage for a fascinating shift in the housing market.

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Attract the Right Renters: Your Guide to Multifamily Lead Generation

You get what you give. That old saying rings true in property management. The effort you put into attracting the right residents sets the stage for successful leasing and resident retention programs. In today's digital world, that means building a strong online foundation and employing smart marketing strategies. Let’s dive into the key elements of attracting qualified leads, drawing insights from our latest ebook, "A Holistic Guide to Multifamily Growth."

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The Future of Multifamily is Here: Are You Ready for Autonomous Property Management?

The multifamily industry is on the cusp of a major transformation. While recent technological advancements like chatbots and automated payments have moved the industry forward, the next decade promises an even more radical shift: Autonomous Property Management. This new direction isn't just about incremental improvements. It's a fundamental change that will redefine how properties are managed.

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