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Resident Screening: Is more better?

Currently, it’s very easy to go online and create fake pay stubs or new identities that will help individuals get approved that may not meet all of your requirements based on their actual credit history and income. In the past it has been time consuming and/or costly to run background and income checks on applicants. So the question arises how in-depth your screening process needs to be?

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Tracking Packages with ParcelAlert

As more and more residents opt for online shopping and home delivery, properties are struggling to keep up with the ever-increasing number of packages delivered to their offices. Receiving a package for a resident insures that it’s more secure than if it were left on a doorstep, but it can add a considerable logistical burden to property staff. One property estimated that it took personnel between 90 minutes and two hours to receive packages, log them in, and send resident notifications. Every day. Weekends were particularly challenging when only one person was in the office, and perhaps inevitably, they found themselves frequently dealing with lost packages, unclaimed shipments, and packages that weren’t logged correctly.

From the Summit: Creating Efficiency with Contact Points

Now, perhaps more than ever, apartment owners and operators are seeking operational efficiencies. Multiple motivations are fueling the trend. To start with, because of the amount of turnover at the property level today, onsite teams often are either short-handed or inexperienced. Using technology to reduce and streamline an associate’s workload can give them a much-needed hand. And by taking to-dos...

How Your Leasing Agents Should Be Answering Calls

In the days of instant gratification, a missed call from an apartment prospect can be exceedingly detrimental. In fact, that call might have been your only chance, because today’s prospects often immediately move on to the next community.

Introducing Two-Way Texting

A growing number of your prospects prefer texting to phone calls, and with the Entrata’s new two-way texting functionality, you’ve got them covered.

A Pandemic Response Built on Values

A couple of months ago Entrata found itself facing an unforeseen crisis of seemingly limitless scale and seriousness. Along with the nationwide apartment housing industry and the local tech corridor, we worked as fast as we could to react. We quickly transitioned our entire team to work from home and a strategic task force assembled to monitor constantly-evolving news and advisories, implementing recommended changes quickly and efficiently. Essentially, we put our heads down and got to work.

Is your Data Secure?

Did you ever stop to consider the amount of sensitive personal information that comes through your leasing office on a regular basis? Rental applications, leases, rent payments, and other documents are often chock-full of the kind of information that identity thieves and hackers find most appealing. Data is in demand, and a simple filing cabinet with lock and key are no longer adequate forms of data storage and security. These are the days of ubiquitous spy technology. Every person who steps into your leasing office is likely carrying a powerful, unobtrusive camera. An act as simple as leaving a completed application on a desk in a busy office could mean exposing the customer’s sensitive personal data.

Blog

Resident Screening: Is more better?

Experience the new standard

Property Management

Property Management

Resident Experience

AI & Automation

Analytics

Solutions

Company

Blog

Resident Screening: Is more better?

Tracking Packages with ParcelAlert

From the Summit: Creating Efficiency with Contact Points

How Your Leasing Agents Should Be Answering Calls

Introducing Two-Way Texting

A Pandemic Response Built on Values

Is your Data Secure?

Experience the new standard

Property Management

Property Management

Resident Experience

AI & Automation

Analytics

Solutions

Company

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