Resident engagement can mean the difference between managing a thriving, happy community and regularly shelling out an average of $2,800 to turn vacant units. To facilitate the thriving happy scenario, Property Solutions is pleased to announce that ResidentPortal Premium, an updated version of our award-winning resident interface, is available to all clients. ResidentPortal Premium not only offers streamlined access to payments, work-orders, and property info, it includes a number of brand-new features designed specifically to facilitate communication and interaction with and between residents.

“Entrata is committed to expanding and fine tuning each of their products and it really shows in ResidentPortal Premium,” said Joshua Renberg, Director of Technology at Asset Campus, an original beta client for ResidentPortal Premium. The Premium upgrade includes:

• Simplified online payments:  Our most-used resident transaction is easier than ever, with the whole process contained on a single page.
• Streamlined interface:  Our portal isn’t just cleaner and prettier, it’s more intuitive than ever.
• Easier navigation: We’ve simplified access and cleaned up the workflow for resident transactions like maintenance requests, concierge services, document retrieval, and leasing office contact.
• Amenity Reservations: Now residents can reserve community amenities, such as scheduling common areas, directly within ResidentPortal.
• New Mobile ResidentPortal: Enhanced interface with easy-to-use payment options for instant mobile transactions.
• Upgraded Community Calendar and Events: Both residents and managers can now add events to the calendar.
• Clubs: Does the local book club, car club, or quilter’s circle need help getting the word out? This functionality allows residents to create clubs, manage membership, and organize events within ResidentPortal.
• Gamification: Keep residents coming back to the portal to earn points and badges for desired community interactions (joining a club, completing a survey, making online payments, updating profiles, and more). Residents can also see the online community leaderboard to see how they stack up against their neighbors.

“Paying rent, submitting work orders, and accessing important documents all in one place is a refreshing and efficient experience in the new ResidentPortal,” said Renberg. “Asset Campus chose to adopt ResidentPortal Premium due to the ease and simplicity it brings our residents.”