Leasing Center

Leasing Center is a full-service contact center that operates as a natural extension of a leasing office. Entrata's call tracking technology and Leasing Center seamlessly work together to help capture lead calls and convert leads to leases.

Marketing and Leasing Image

More calls converted

Our agents professionally handle over 6 million calls a year. Capturing guest cards and scheduling tours to help your community increase leads and conversion.

Seamless experiences

The Leasing Center is directly integrated into Entrata, freely sharing all data. Real-time access to property information and the ability to customize protocols for our leasing agents gives you the ability to be in control of your brand and the experience you expect your callers to have.

    Redd AI support

    Entrata is excited to introduce Redd™ Voice, the latest innovation in leasing automation. Redd can be deployed via phone and text as a 24/7 virtual assistant capable of answering basic leasing questions, confirming pricing and availability, and scheduling tours for prospective renters.

      Maximize leads

      Optimized properties see over 30% of new leads convert to appointments when handled by one of our professional leasing agents. This can yield a net lease value of over 5X the cost of the service.

        Streamline lead progression.

        Watch prospects move effortlessly from application to lease agreement within your lead management software. Choose a call center that acts like a leasing office, then relax and let Entrata’s Leasing Center agents receive and return calls on your behalf.

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        man in tie talking on headset
        woman scheduling on computer

        Track performance for consistent care.

        Spend less time gathering data and more time serving prospects and residents. Take advantage of full visibility into your community’s performance with Leasing Center reports. Trust Leasing Center’s professionally trained agents to meet your highest standards of customer care. Confidently outsource rental applications, appointment scheduling, and maintenance requests.

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        An award-winning platform for property owners and operators

        Experience the new standard

        Save time and manage your properties with flexibility. Join thousands of other operators.

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